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Important Shipping Delay Notice: (June 30 - July 5th)

Due to Anime Expo attendance and Independence day Holiday, our US warehouse will not be in full operation during this time.
As such, in-stock orders made between June 28th and July 5th, shipped from our US warehouse will experience delays in shipping during, and for a couple of business days after this period.

Thank you very much for your inquiry.

・Additional processing time may be required for some inquiries. Furthermore, due to high volume, we may be unable to respond to all business-related inquires.

・At this time, we are only able to respond to inquiries in English or Japanese. Please see our FAQ for more details.

・By submitting the form below you are agreeing to our privacy policy. Please see our privacy policy regarding the use of personal information collected from your inquiry.

・All messages from TOM Customer Support are sent from support@tokyootakumode.com. In order to ensure that you receive our replies, please add this email address to your non-spam safe list.

・Please check your mail settings and contact us again if you do not receive a response from us within two days of your message.




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