Once I have placed my order, how long does it take for it to be shipped?

Products that are currently in stock will ship within 2-4 business days. Pre-order products will ship upon their official release by the manufacturer. Special Order products such as books will ship after they are produced or supplied to us from our supplier. The amount of time needed for your Special Order products may vary depending upon the item.

You will receive a shipment confirmation email when your product(s) ship. Most products ship within 2-4 business days, but may take longer should unforeseen delays occur.

Please note that shipments being shipped by TOM Surface Mail can take 2-8 weeks before they are shipped. This is because your items will be packed in bulk with other shipments in a single container before departing Japan.