What is Tokyo Otaku Mode?
Tokyo Otaku Mode™ (TOM) shares with the world the latest Japanese pop culture news through its Facebook page, which has over 20 million likes, and sells products related to Japanese anime, manga, games, music, and fashion through its website, the Tokyo Otaku Mode Shop. TOM strives to be the fastest source for delivering world-famous Japanese pop culture content around the globe. That is TOM’s mission.
TOM also strives to support top creators in expanding overseas. This is achieved through translation support of creators’ products and profiles, creating portfolios for creators geared toward overseas viewers, increasing their overseas exposure through interviews, exhibiting their works at overseas conventions, and more. TOM aims to be a platform on which creators can post and sell their works to a worldwide audience.
Let's Enjoy OTAKU Life!
Tokyo Otaku Mode Shop: An Introduction
The Tokyo Otaku Mode Shop is an e-commerce site that stocks a great amount of Japanese pop culture merchandise. Plushies, figures, character goods—such products and many more, even the trendiest apparel from Japan, are part of the incredibly diverse selection only available on the TOM Shop.
Authenticity Guaranteed
Shipping Japan’s finest OTAKU goods to the world! That is the Tokyo Otaku Mode Shop mission! To live up to this goal, TOM’s experienced buyers carefully select high quality, beautifully designed products that are always authentic.
Tokyo Otaku Mode’s products are 100% authentic!
Since launching our service, we have maintained a high customer satisfaction rating
of 9.4 out of 10 through feedback from over 10,000 customers.
The TOM Shop warehouse is packed with an abundant variety of anime, game, and character goods.
Products are photographed in our professional studio.
There are even fashion items for stylish female otaku, and...
...unimaginable quantities of adorable plushies!
Shopping Process
- 1Purchasing
- If you have any questions before or when making your purchase, please contact our Customer Support Team. We will address your questions with our utmost efforts.
*We recommend using the Cart function when purchasing multiple items. - 2Shipping from Our Japan/U.S. Warehouses
- After an order is received, our specialized team will carefully wrap it and arrange it for shipping.
- 3Shipping
- When shipping from Japan, we aim to offer both economical and speedy international shipping options. From our US warehouse, shipments are delivered via USPS and FedEx.
- 4Product Delivery
- Purchasing products from Japan has never been easier! If you are satisfied with your order upon delivery, please don’t forget to leave positive feedback.
*If you have any questions after receiving your order, please contact our Customer Support Team.
Caring & Conscientious Customer Service
Please feel free to ask us questions!
We’ve had over 20,000 inquiries in 2015 and achieved a 95.17% customer satisfaction rate! Let us serve you too.
Customer satisfaction is extremely important to us here at Tokyo Otaku Mode. We sell only authentic products from Japanese manufacturers, operate with the highest business standards, and offer the most caring and attentive support to our customers at all times, standing by their side to the very moment their packages safely reach their destination.
Thoughtful Packaging & Handling
Products ship from our own warehouses.
The products you order are hand-picked by us.
We prepare your package.
Products are hand-wrapped to prevent damage.
Packages are reinforced with additional packing material.
Presents are gift wrapped.
We look forward to serving everyone around the world who enjoys Japanese pop culture. Please take the opportunity to enjoy the top-quality shopping experience we offer at the Tokyo Otaku Mode Shop!
What Our Customers Are Saying
TOM Shop Promise
- Fans Come First
- All of our decisions are driven by the desire to deliver happiness to fans. We constantly strive to provide rare and exclusive products and satisfy the requests of fans of all genres. We also aim to a provide a variety of shipping methods to cater to the needs of fans around the world.
- 100% Authenticity Guaranteed
- We communicate directly with manufacturers and designated suppliers and provide only officially licensed merchandise. You can rest assured that all products on the TOM Shop are authentic.
- Thoughtful & Fast Packaging
- We understand the potential damage packages may incur when being shipped globally and thus take great care in packaging products to avoid such damage. In addition, you may also find bonus goodies included in your package as a token our gratitude.
- Caring & Conscientious Customer Support
- We take great care to assist customers through email. Our dedicated team is available 7 days a week to provide prompt assistance in answering questions, fulfilling requests, listening to feedback, and more. We’re easy to reach and always eager to help!
Tokyo Otaku Mode fans exist all around the world!
With the TOM Shop mobile app, enjoy shopping anytime, anywhere!
