TOM Shop Promise
Fans Come First
All of our decisions are driven by the desire to deliver happiness to fans. We constantly strive to provide rare and exclusive products and satisfy the requests of fans of all genres. We also aim to provide a variety of shipping methods to cater to the needs of fans around the world.
100% Authenticity Guaranteed
We communicate directly with manufacturers and designated suppliers and provide only officially licensed merchandise. You can rest assured that all products on the TOM Shop are authentic.
Thoughtful & Fast Packaging
We understand the potential damage packages may incur when being shipped globally and thus take great care in packaging products to avoid such damage. In addition, you may also find bonus goodies included in your package as a token of our gratitude. We work to ensure that all in-stock items are shipped within 2 business days from the time of your order.
Caring & Conscientious Customer Support
We take great care to assist customers through email. Our dedicated team is available 7 days a week to provide prompt assistance in answering questions, fulfilling requests, listening to feedback, and more. We’re easy to reach and always eager to help!