Can I cancel my membership and receive a refund?

Membership payments cannot be refunded once processed. You can cancel your next membership renewal from your TOM Premium Membership dashboard, but will lose access to all present and upcoming benefits for members after your membership expires.

To stop auto renewals, please visit your dashboard and click the "Cancel Upcoming Renewal"* link and then confirm your choice. This will prevent any new charges from being issued for your membership and it will expire automatically. However, any renewals already processed are nonrefundable, and you will lose access to any current and future benefits upon membership expiration.

*Please note that you will not be able to cancel auto renewals during the first 30 days of your membership. This option will only become available on your TOM Premium Member page beginning from your second month of membership.

The same will apply to all renewals, to prevent abuse of membership renewals to gain bonuses, you can only cancel your renewal starting at 30 days after your renewal.

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