Will I receive a membership card?
You will not receive a physical membership card.
You will not receive a physical membership card.
Memberships cannot be put on hold or skipped at this time.
Nope! At least, not immediately. TOM Points earned from TOM Premium renewals follow the same expiration rules as all other TOM Points and are good to use even after the membership period ends. You can...
When you place an order and join TOM Premium, you will be charged for the total membership fee upfront. You will not incur any charges for TOM Premium until your next scheduled auto renewal date, at w...
To stop auto renewals for your TOM Premium membership please visit your TOM Premium Membership dashboard and click the "Cancel Upcoming Renewal" link and then confirm your choice. This will ...
Membership payments cannot be refunded once processed. You can cancel your next membership renewal from your TOM Premium Membership dashboard, but will lose access to all present and upcoming benefits...
Visit your TOM Premium Membership page and click on the edit button by "Change Payment Method". You'll then be prompted to input a new payment method or to select one you used previously...
Visit your TOM Premium Membership page and click on edit by "Next Payment Plan" to proceed with switching your billing plan. NOTE: You cannot switch to quarterly billing to be effective imm...
Refunds are not provided for memberships that are switched in the middle of the billing cycle. Please know however, that a prorated TOM Point reimbursement will be credited to your account for the day...
We've got good news! You can filter your search results so that only items with TOM Premium Member Exclusive discounts will show. Search for whatever you're looking for and then click on the &...
Renewal benefits only apply to those who renewed their membership before the expiration date of their previous period.To check your expiration date, see "Membership valid until" date under y...