Available Shipping Methods From Our Japan Warehouse During COVID-19

The current global pandemic has resulted in a number of service disruptions for the shipping methods used from our Japan warehouse. This page serves as an easy way to see which shipping methods are still available for you prior to making a purchase. Shipments originating from our US warehouse are not affected.

Last Update: 2021/6/2 Changed shipping methods for United States

For shipping methods that are unavailable, you can still select these methods when placing an order, but please note that your items will not ship until that method is available again. If your items are stocked at our warehouse, and an alternative shipping method is available, we will reach out to you with a survey every few weeks to allow you to change your shipping method. Please check "My shipment says "shipping method unavailable". What does this mean?" for more information.

※ FedEx is only available as a regular shipping method for the US and Australia.
For more information regarding shipping method suspensions please refer to the following service alert.

If you do not see your country listed please visit Japan Post or FedEx for more information.

CountrySurfaceSAL SPRAir SPREMS※FedEx
ArgentinaNoNoNoNoYes
AustraliaYesNoNoNoYes
AustriaYesNoYesYesYes
BahrainNoNoNoNoYes
BelgiumYesNoYesYesYes
BrazilYesNoNoNoYes
BruneiYesNoNoNoYes
CanadaNoNoNoNoYes
ChileNoNoNoNoYes
ColombiaNoNoNoNoYes
Czech RepublicYesNoYesYesYes
DenmarkYesNoYesYesYes
EcuadorNoNoNoNoYes
EstoniaYesNoYesYesYes
FranceYesNoYesYesYes
GermanyYesNoYesYesYes
Hong KongYesNoYesYesYes
HungaryYesNoYesYesYes
IcelandYesNoYesYesYes
IndiaYesNoNoNoYes
IndonesiaYesNoYesYesYes
IrelandYesNoNoNoNo
IsraelYesNoNoNoYes
ItalyYesNoYesYesYes
KuwaitNoNoNoNoYes
LatviaYesNoYesYesYes
MalaysiaYesNoYesYesYes
MexicoNoNoYesYesYes
NetherlandsYesNoYesYesYes
New ZealandNoNoYesYesYes
NorwayYesNoYesYesYes
PeruYesNoNoNoYes
PhilippinesYesNoYesYesYes
PolandYesNoYesYesYes
Portugal YesNoYesYesYes
Puerto RicoYesNoNoNoYes
RomaniaYesNoNoNoYes
RussiaYesNoNoNoNo
Saudi ArabiaYesNoNoNoYes
SingaporeYesNoYesYesYes
SlovakiaYesNoNoNoYes
South AfricaYesNoNoNoNo
SpainYesNoYesYesYes
SwedenYesNoYesYesYes
SwitzerlandYesNoYesYesYes
ThailandYesNoYesYesYes
UkraineYesNoNoNoYes
United Arab EmiratesYesNoNoNoYes
United KingdomYesNoYesYesYes
United StatesYesNoNoYesYes