Available Shipping Methods From Our Japan Warehouse During COVID-19

The current global pandemic has resulted in a number of service disruptions for the shipping methods used from our Japan warehouse. This page serves as an easy way to see which shipping methods are still available for you prior to making a purchase. Shipments originating from our US warehouse are not affected.

Last Update: 2022/7/1 Shipping methods updated for the United Kingdom, Netherlands, Italy, Israel

For shipping methods that are unavailable, you can still select these methods when placing an order, but please note that your items will not ship until that method is available again. If your items are stocked at our warehouse, and an alternative shipping method is available, we will reach out to you with a survey every few weeks to allow you to change your shipping method. Please check "My shipment says "shipping method unavailable". What does this mean?" for more information.

※ FedEx is only available as a regular in-cart shipping method for the US, Australia, Canada and Ireland
※※ DHL is available as an option only for Australia at this time.
For more information regarding shipping method suspensions please refer to the following service alert.

If you do not see your country listed please visit Japan Post or FedEx for more information.

Country Surface SAL SPR Air SPR EMS ※FedEx
Argentina No No Yes Yes Yes
Australia Yes No No No Yes
Austria Yes No Yes No Yes
Bahrain No No No No Yes
Belgium Yes No No No Yes
Brazil Yes No No No Yes
Brunei Yes No No No Yes
Canada No No No No Yes
Chile No No No No Yes
Colombia No No Yes No Yes
Czech Republic Yes No Yes No Yes
Denmark Yes No Yes No Yes
Ecuador No No No No Yes
Estonia Yes No Yes No Yes
France Yes No No Yes Yes
Germany Yes No No No Yes
Hong Kong Yes No Yes Yes Yes
Hungary Yes No Yes No Yes
Iceland Yes No Yes Yes Yes
India Yes No No No Yes
Indonesia Yes No Yes Yes Yes
Ireland Yes No Yes Yes Yes
Israel Yes No Yes Yes Yes
Italy Yes No Yes Yes Yes
Kuwait No No Yes No Yes
Latvia Yes No Yes No Yes
Malaysia Yes No Yes Yes Yes
Mexico No No Yes Yes Yes
Netherlands Yes No Yes Yes Yes
New Zealand No No Yes Yes Yes
Norway Yes No Yes No Yes
Peru Yes No No No Yes
Philippines Yes No Yes Yes Yes
Poland Yes No Yes No Yes
Portugal Yes No Yes No Yes
Puerto Rico Yes No No No Yes
Romania Yes No No No Yes
Russia No No No No No
Saudi Arabia Yes No No No Yes
Singapore Yes No Yes Yes Yes
Slovakia Yes No Yes No Yes
South Africa Yes No No No No
Spain Yes No Yes Yes Yes
Sweden Yes No Yes No Yes
Switzerland Yes No Yes Yes Yes
Thailand Yes No Yes Yes Yes
Ukraine No No Yes Yes No
United Arab Emirates Yes No Yes Yes Yes
United Kingdom Yes No No Yes Yes
United States Yes No No Yes Yes