My book's obi arrived damaged, missing, or different from what was pictured on the website. What should I do?

Unfortunately, obi (a small decorative paper slip included with some Japanese books and manga) are not considered part of the product by the publisher. We are therefore unable to offer support for damage to an obi. Please also know that obi and dust jackets are subject to change by the publisher without notice. It is possible to receive an obi or dust jacket that differs from those shown in a product's photos. Publishers do not guarantee the inclusion of an obi and reserve the right to cease including them at any time.