The way they designed the base was very, well, not optimal. They knew this would happen so they even included a little stand for the knee area, but it literally does not do its job. With any light irritation or force shaking the case I have, she falls hair first. I could super glue her down, but I am moving soon and would rather be able to get her back in the box for the time being. There are a few sloppy parts on the hair sculpting which does not do justice to the photos, but its not as big a deal as the stand issue. Overall cute and worth the 20ish bucks, but a pain to store properly.