I love Kanna and this figure is super cute, but both her pigtails broke. I figured there was a high chance that it would after reading about everyone else's experiences. Also the hair beads and eyes are nice and glossy, but the swimsuit is matte and has a rough texture, not like the picture at all. The hair is rough as well and it has small horizontal lines as if it was 3d printed. Overall very cute, but quality and packaging could be way better.