I wanted to pose the figure with the helmet on. At first, I thought I needed to pull the neck joint from the head portrait to use for the helmet. I heated the ball joint part then I realized it’s supposed to have an extra neck joint. Good thing I take pictures of all my purchases after I open the packaging to have that ‘original; factory’ way of packing incase there’s something wrong. The figure itself is good. Joints are not that tight as I prefer but it’s stable nonetheless. Now it’s just waiting game if the manufacturer will send the replacement part. I’m contemplating buying Athrun and Shin now.