She came very well packaged with no damage or scratches. The box itself could be a display piece; I almost didn't want to take her out. For $20, Rei is lovely and larger than I first anticipated. However, don't be fooled by the promotional photos. Her hair is actually a beautiful pale blue with variations between light and dark. There are also minor paint transfers on the suit but nothing that can't be fixed. Furthermore, her foot didn't reach the platform until I used gentle force on the bar to get her on properly. Otherwise, this was a pleasant experience and a great addition to the collection! 10/10