Sakura Miku's box was pretty damaged but the figure is in good condition. Usually TOM shipments come with everything in perfect condition but maybe the postmen were not careful or the handlers were rushing to fulfil orders.

Emilia arrived unscathed. TOM knows how to care for a lot of their packages

This Rem is worth getting. The package arrived unscratched and the quality of it is amazing. And the price is very good.

Ram's box was undamaged and the figure was perfect

Rem's box came in good condition and the figure was perfect.

Kizuna Ai came home with box and figure not having a scratch

Arrived with box and figure in perfect condition