My new figure arrived missing a sakura petal so there's a hole in the base. Petal isn't anywhere in the box. I figured this wasn't a huge problem, TOM will fix it. Nope. they offered me 5 bucks in TOM points. Enjoy your new $100+ figure with a hole in the base.

Probably not the place to purchase this figure (or any others tbh) from, if anyone was on the fence.