I have had nothing but issues with the crane games. It's always slow and sluggish. You let off the controls and it takes time to stop. One in particular I tried a few times and the crane was not even going down properly. I sent them a message and they said it should be fixed. Still did not work. I was refunded for the one time, but I had already tried it multiple times. Rather frustrating. I thought at that point they would have sent the item. Wish I didn't purchase the extra points.